This Privacy Policy explains how we handle personal information collected through our website, web forms, phone calls, and text messages. It is designed to support SMS compliance for A2P / 10DLC registration.
Who we are
The “Company,” “we,” “our,” or “us” refers to STL Power Wash LLC. We provide pressure washing and exterior cleaning services to residential and commercial customers.
Information we collect
Depending on how you interact with us, we may collect:
- Contact details such as name, phone number, and email address.
- Service details such as property address, photos you submit, service preferences, and appointment notes.
- Message content when you contact us by phone, SMS, email, or web chat.
- Device and usage data (e.g., IP address, browser type, pages viewed) through cookies or analytics tools.
How we use information
We use information to:
- Provide quotes, schedule service, and deliver the services you request.
- Send appointment confirmations, reminders, updates, and follow-ups.
- Respond to questions and provide customer support.
- Improve our website, operations, and customer experience.
SMS privacy & consent
Important SMS disclosures
By providing your mobile number and opting in, you agree to receive text messages from STL Power Wash LLC related to your request, including quotes, scheduling, service updates, and follow-ups. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.
What we do with mobile information
- We use your mobile number to communicate about your service requests and, only if you have opted in, to send marketing or promotional messages.
- We do not use SMS consent as a condition of purchasing services.
- We do not share mobile information with affiliates or other organizations for marketing or promotional purposes.
- SMS opt-in data and consent are used only to provide messaging services and may be shared only with vendors that help deliver text messages, such as messaging providers and customer support tooling.
Opting out
You can opt out of SMS at any time by replying STOP. After you opt out, we will send a confirmation message and you will no longer receive SMS from us unless you opt in again.
Help
For assistance, reply HELP or contact us at (314) 636-2424 or [email protected].
See also our Terms & Conditions for SMS program details.
Data security
We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your choices
- Access/update: You may request access to or correction of your personal information.
- Deletion: You may request deletion of information, subject to legal or operational requirements.
- SMS: Reply STOP to opt out and HELP for help.
Contact us
If you have questions about this Privacy Policy or our data practices, contact:
- STL Power Wash LLC
- Phone:314-626-2424
- Email:[email protected]
- Mailing address:
- 5012 Brittany Downs Drive, Cottleville, MO 63304
Related documents: Terms & Conditions.