Effective Date: July 23, 2026
STL Power Wash (“STL Power Wash,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://stlpowerwashing.com, request a quote, communicate with us, or use our services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide, including:
- First and last name
- Email address
- Telephone number
- Property or service address
- City, state, and ZIP code
- Information about the services you request
- Property photos or project details
- Appointment and scheduling information
- Messages, form submissions, and communication history
- Payment and transaction information when applicable
- Reviews, feedback, or survey responses
We may also automatically collect certain technical information when you use our website, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Approximate geographic location
- Website interactions and conversion activity
- Cookie and similar technology identifiers
2. How We Collect Information
We may collect information through:
- Website contact and quote forms
- Telephone calls and text messages
- Email communications
- Online chat
- Appointment scheduling tools
- Social media platforms
- Advertising lead forms
- Customer reviews and referrals
- Cookies, analytics tools, pixels, and similar technologies
3. How We Use Information
We may use collected information to:
- Respond to inquiries and quote requests
- Provide pressure washing and exterior-cleaning services
- Schedule, confirm, and manage appointments
- Prepare estimates and service recommendations
- Communicate about active or previous projects
- Send appointment reminders and service updates
- Follow up with previous customers
- Request customer feedback or reviews
- Process payments and maintain business records
- Operate and improve our website
- Measure advertising and marketing performance
- Prevent fraud, misuse, and security incidents
- Comply with applicable legal obligations
- Enforce our agreements and protect our legal rights
4. Telephone and Text Message Communications
When you provide your telephone number and consent to receive communications, STL Power Wash may contact you by telephone or text message regarding:
- Quote requests
- Service questions
- Appointment scheduling
- Appointment reminders
- Project updates
- Customer-service matters
- Follow-up communications
- Promotional or seasonal service offers, when permitted
Message frequency may vary. Message and data rates may apply.
Consent to receive promotional text messages is not a condition of purchasing services.
You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly at (314) 636-2424.
Opting out of promotional messages does not prevent us from sending necessary transactional communications concerning an active appointment, service request, or account where permitted by law.
Mobile information will not be sold or shared with third parties for their own promotional or marketing purposes. We may provide information to service providers that help us deliver messages and operate our business, subject to appropriate restrictions.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Keep the website functioning properly
- Understand how visitors use the website
- Measure website traffic and engagement
- Remember preferences
- Improve website performance
- Measure advertising results
- Deliver or evaluate relevant advertising
These technologies may be operated by third-party service providers, including website-hosting, analytics, customer relationship management, and advertising platforms.
You may restrict cookies through your browser settings. Disabling cookies may affect certain website features.
6. Analytics and Advertising
We may use services such as Google Analytics, Google Tag Manager, Google Ads, Meta advertising tools, or similar platforms.
These providers may collect information about your device, browsing activity, interactions with advertisements, and use of our website according to their own privacy policies.
You may be able to manage advertising preferences through your browser, device settings, or the applicable advertising platform.
7. Customer Relationship Management and Service Providers
We may use third-party platforms, including customer relationship management, website hosting, email, SMS, scheduling, analytics, payment-processing, and advertising providers.
These providers may process personal information on our behalf when necessary to perform services for us. They are permitted to use the information only as allowed by their agreements with us and applicable law.
8. How We Disclose Information
We may disclose information:
- To vendors and contractors that operate services on our behalf
- To payment processors when processing payments
- To advertising and analytics providers
- To subcontractors involved in completing requested services
- When required by law, subpoena, court order, or government request
- To protect our rights, customers, property, or safety
- In connection with a merger, sale, financing, reorganization, or transfer of business assets
- With your direction or consent
We do not sell personal information in exchange for money.
Some data uses involving advertising cookies or similar technologies may be treated as “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws. Where applicable, you may have the right to opt out of those uses.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain customer and transaction records
- Complete follow-up communications
- Resolve disputes
- Meet legal, tax, accounting, and insurance requirements
- Protect against fraud or misuse
Retention periods vary depending on the type of information and the reason it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, storage system, electronic transmission, or communication method is completely secure. We cannot guarantee absolute security.
Please do not send sensitive financial information, Social Security numbers, passwords, or similar confidential information through ordinary website forms, email, or text messages.
11. Your Privacy Choices
Depending on your location and applicable law, you may have rights to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a copy of certain information
- Opt out of certain advertising or data-sharing practices
- Withdraw consent where processing is based on consent
- Appeal a denied privacy request where applicable
To submit a request, contact us using the information below.
We may need to verify your identity before processing a request. Certain information may be retained when required or permitted by law.
12. Email Preferences
You may unsubscribe from promotional emails by using the unsubscribe link contained in the message or by contacting us.
We may still send non-promotional communications related to active services, transactions, appointments, or customer-support requests.
13. Children’s Privacy
Our website and services are intended for adults seeking property-cleaning services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.
14. Third-Party Websites
Our website may link to third-party websites or services. We do not control and are not responsible for their content, security, or privacy practices.
Review the privacy policy of any third-party website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations.
The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update indicates acknowledgment of the revised policy.
16. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
STL Power Wash
Website: https://stlpowerwashing.com
Email: [email protected]
Phone: (314) 636-2424
You may also contact us through the contact form on our website.